Client Experience
Productivity Analysis and Full-Time Equivalence (FTE) Assessment for all Service Delivery Centres
(sub-contracted by Deloitte)
Moderation of job evaluation outcomes and alignment with the new organisational structure.
Strategy and Human Capital plan, development of new Corporate KPI’s and 20 years implementation plan.
Review all divisional scorecard KPI’s and disaggregation for Executives, Group and Senior Managers
Organizational review including skills audit, and change management.
Organisation re-design project encompassing development of new operating model and skills audit
50 Year Wastewater Treatment Master Plan Project focusing on ERWAT 10,30 and 50 year HR and IT analysis
Project management for NFVF animation development project
Quality assurance on key financial, non-financial and performance business processes
Human Resources policy review, alignment and best practice update across the subsidiaries
Organisation re-design for ICT and Sales/Commercial department
IT Project management of the Data Warehouse solution development
Enterprise and Supplier Development (ESD) strategy
1. Strategy facilitation, 5 year business plan and KPI dashboard development for the Supply Chain Management division
2. Social Facilitation services
Socio-economic development (SED) implementation projects for large water utility and mining companies
Outsourced payroll services
Full-time equivalent (FTE) study and competency alignment for operations and support functions
1. Organisation Design project including functional analysis, process review and job grading
2. Governance unit workload/capacity analysis